Return & Refund Policy
Returns/Exchange
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For all online purchases, we have our return policy of 5 days from the day of delivery.
- If you wish to return your product simply write us on hello@tumuh.in and obtain your return.
- Kindly note, the products must be unused with original hang tags and a valid receipt for being eligible for returns.
- Once we receive the product at our warehouse, we will refund the money to the source account.
Orders shipped through express shipping have a same day return policy and not a 5 days return policy.
Order shipped for a specific date or sooner delivery date will receive tumuh credits in case of returns.
Swimwear & Swimsuit: not returnable.
Underwear: not returnable.
Accessories: gloves, scarf, hairband, turban, hat, belt, bracelets, bow tie, sunglasses, sock, jewelry, umbrella, stocking, tights, bodysuits, etc. not returnable.
Fragrances: not returnable.
Cosmetics: not returnable.
Product sizes of XXL, 3XL, 4XL: not returnable. We support only exchange for the mentioned sizes.
Exchanged Products : not returnable.
Please read product description before placing an order.
Refunds
The refund will be initiated to your TUMUH wallet or the original payment as per your request.
Refund processing time : Refund will be initiated within 48-72 hours upon receipt of your package at our warehouse after a quality check.
Please note : The product has to be sent to us to our address and the returns shipping charges will be borne by customer.